1. Data Controller
The website vidalcasa.com is privately operated by the owners of Vidal Casa, a vacation villa located in Ribeira Grande, São Miguel, Azores, Portugal.
For any questions regarding the privacy of your personal data, please contact us at the address provided in Section 8 of this document.
2. Data We Collect
We only collect data that you voluntarily provide to us, including:
- First and last name
- Email address
- Phone number (if provided)
- Intended travel dates and number of guests
- Any message sent through the contact form
We do not collect sensitive data (health information, financial details, identity documents) directly through this website.
3. Purpose of Processing
The data collected is used exclusively to:
- Respond to your inquiries and booking requests
- Manage correspondence related to your stay
- Provide practical information for your arrival
Your data is not used for marketing purposes and is not shared with third parties without your explicit consent.
4. Third-Party Booking Platforms
If you make a booking through a third-party platform (Airbnb, Booking.com, VRBO, etc.), the processing of your personal data is governed by that platform's own privacy policy. We encourage you to review it directly on their website.
5. Hosting and Cookies
This website is hosted by Netlify, Inc. (United States), which may collect technical data for operational purposes (IP address, access logs). This data is processed in accordance with Netlify's privacy policy.
This website does not use tracking cookies, advertising cookies, or behavioral analytics tools. The Google Maps embed on the location section is provided by Google LLC and may be subject to Google's privacy policy.
6. Data Retention
Your data is retained only for as long as necessary to manage your inquiry or stay, and for a maximum of three (3) years from the date of last contact, in accordance with applicable legal obligations.
7. Your Rights
Under the General Data Protection Regulation (GDPR — EU 2016/679), you have the following rights:
- Right of access — obtain a copy of your personal data
- Right to rectification — correct inaccurate or incomplete data
- Right to erasure — request deletion of your data
- Right to restriction — limit the processing of your data
- Right to object — object to the processing of your data
- Right to portability — receive your data in a readable format
To exercise any of these rights, please contact us at the address provided in Section 8. We will respond within 30 days.
You also have the right to lodge a complaint with the CNPD (Portugal's National Data Protection Commission): www.cnpd.pt.
8. Contact
9. Changes to This Policy
We reserve the right to update this policy at any time. The date of the last update is shown at the top of this page. In the event of a significant change, a notice will be displayed on the home page.